Firefox is not rendering charts (e.g. on Etrade), some graphs, and embedded pdfs

Firefox is not rendering/displaying charts (e.g. on Etrade), some graphs, and embedded pdfs (ex. on TaxCaddy--cannot see pdf files embedded into the web page). When I us… (read more)

Firefox is not rendering/displaying charts (e.g. on Etrade), some graphs, and embedded pdfs (ex. on TaxCaddy--cannot see pdf files embedded into the web page). When I use Chrome, the problem goes away. I'm running 136.0.4 (64-bit) on Windows 11.

What can i do to fix this?

Asked by michaelsoenen Duela 6 minutu

Master Password

Hello, I very recently changed my Master (Primary) Password and have forgotten the new one, I still remember my old one, but that is irrelevant. Is there any way I would … (read more)

Hello, I very recently changed my Master (Primary) Password and have forgotten the new one, I still remember my old one, but that is irrelevant. Is there any way I would be able to get into see my saved passwords as I have no other access to them other than on this specific device. I do not want to reset my password and lose all saved data.

Asked by benbowwykest Duela 7 minutu

Recovery key

I clicked on “set up a recovery key” and it was shown on the screen; however, before I could copy it, it disappeared from the screen. How can I retrieve it or reset it? … (read more)

I clicked on “set up a recovery key” and it was shown on the screen; however, before I could copy it, it disappeared from the screen. How can I retrieve it or reset it?

Asked by cyberhermit Duela 27 minutu

Upgraded to version 137 and sites are not loading

Per the notification in my browser, I allowed the latest version of Firefox to download and install on the next launch. Imagine my surprise when none of my startup websit… (read more)

Per the notification in my browser, I allowed the latest version of Firefox to download and install on the next launch. Imagine my surprise when none of my startup websites would load when I launched Firefox the next day. I have been battling to get to a point where I can work for the past 1.5 hours, with multiple crash reports being generated to both Apple and Mozilla. Is there a bug in updating profiles that worked fine in 136 to work in 137? If I work under a new profile, sites will load, but I don't have my bookmarks or add-ons that I use regularly. I've tried clearing my cache, I even tried rolling back to version 136. But 136 just automatically updates to 137 because it's a new profile. I cannot find a way to import my old 136 profile into a 137 new profile because all the help files I can find give menu directions I don't seem to have.

Asked by Stephen Orth Duela 40 minutu

Information Your browser is being managed by your organization.

Information Your browser is being managed by your organization. how do i stop this why am i getting this i went to regedit and it stopped it an it continues to come b… (read more)

Information Your browser is being managed by your organization. how do i stop this why am i getting this i went to regedit and it stopped it an it continues to come back Information Your browser is being managed by your organization.

Asked by Mary Duela 2 egun

Last reply by Mary Duela 43 minutu

Firefox 137 Minor Tab Glitch

When dragging or selecting a tab it forcibly moves it to the end of the tab bar. As it would if you pressed move tab to the end, But without actually selecting it. Not s… (read more)

When dragging or selecting a tab it forcibly moves it to the end of the tab bar.

As it would if you pressed move tab to the end, But without actually selecting it. Not sure why it's doing this and nothing is selected and it didn't happen before the update. And it only happens every once in a while.

Asked by josephdyer85 Duela 44 minutu

backslash for extension shortcut on Mac

Greetings, I have been using ⌥⌘\ (command + option + backslash) as an extension shortcut for 1 password (versions 6 and 7) for many years, but since I have updated the a… (read more)

Greetings,

I have been using ⌥⌘\ (command + option + backslash) as an extension shortcut for 1 password (versions 6 and 7) for many years, but since I have updated the app to 1pass8; Firefox now does not allow the use of the backslash for the extension shortcut. When I attempt to change that shortcut, a small popup window says, “Choose a letter”.

I am still able to use the shortcut on another computer, but the app is a previous version: 1pass7. I spoke to 1pass tech department and they said its a Firefox limitation.

Is there any way I can get that extension to work for this app again?

Mac Ventura 1password 8 extension Firefox Version 136.0.4

Many thanks,

Pete

Asked by petesietos Duela ordu bat

Forms and chat windows cannot open in my pc. I use Mozilla in windows 10

Suddenly, in last period I cannot open forms for verification, KYC precodures, chat windows. I deleted cookies from Mozilla settings but I lost all saved sites autmomastc… (read more)

Suddenly, in last period I cannot open forms for verification, KYC precodures, chat windows. I deleted cookies from Mozilla settings but I lost all saved sites autmomastci access and I should install again, but nothing changed in forms for verification, KYC precodures, chat windows, are opened and close after one second,something do not allow to be appeared in screen. I tried icognito mode as customer support of a saved site told me but nothing changed. I scanned my pc with virus software installed but nothing appears as problem. What I must do in order to see again my favourite site forms and chat windows? I use Win 10, and latest Mozill version.

Asked by Arctic Athena Duela ordu bat

Forms and chat windows cannot open in my pc. I use Mozilla in windows 10

Suddenly, in last period I cannot open forms for verification, KYC precodures, chat windows. I deleted cookies from Mozilla settings but I lost all saved sites autmomastc… (read more)

Suddenly, in last period I cannot open forms for verification, KYC precodures, chat windows. I deleted cookies from Mozilla settings but I lost all saved sites autmomastci access and I should install again, but nothing changed in forms for verification, KYC precodures, chat windows, are opened and close after one second,something do not allow to be appeared in screen. I tried icognito mode as customer support of a saved site told me but nothing changed. I scanned my pc with virus software installed but nothing appears as problem. What I must do in order to see again my favourite site forms and chat windows? I use Win 10, and latest Mozill version.

Asked by Arctic Athena Duela ordu bat

Firefox not caching 303 redirects

I work with a web platform where images can be optionally served from cloud storage, S3 in our case. This redirects image requests to a URL containing a dynamic signature… (read more)

I work with a web platform where images can be optionally served from cloud storage, S3 in our case. This redirects image requests to a URL containing a dynamic signature which changes per request. For example, to load an image, the browser might do:

-> GET https://www.example.com/file.php/image01.jpg <- HTTP/2 303 See Other

 expires: Thu, 03 Apr 2025 11:23:44 GMT
 cache-control: public, max-age=14400
 location: https://[site].amazonaws.com/...filename%3D%22image01.jpg%22&X-Amz-Signature=...123

and the browser follows the redirect to get the image:

-> GET https://[site].amazonaws.com/...filename%3D%22image01.jpg%22&X-Amz-Signature=...123 <- 200 OK

But if I refresh the page the signature is now different:

-> GET https://www.example.com/file.php/image01.jpg <- HTTP/2 303 See Other

 expires: Thu, 03 Apr 2025 11:24:03 GMT
 cache-control: public, max-age=14400
 location: https://[site].amazonaws.com/...filename%3D%22image01.jpg%22&X-Amz-Signature=...abc

The browser doesn't have this URL cached so it again fetches the image:

-> GET https://[site].amazonaws.com/...filename%3D%22image01.jpg%22&X-Amz-Signature=...abc <- 200 OK

In Firefox that is. In Chrome there's the same following of the redirect when the page is first loaded, but when the page is refreshed the redirect has been cached:

-> GET https://www.example.com/file.php/image01.jpg <- HTTP/2 303 See Other (from disk cache)

 location: https://[site].amazonaws.com/...filename%3D%22image01.jpg%22&X-Amz-Signature=...123

Since the redirect is now to the same URL the image is fetched from the browser cache. Obviously subsequent page loads are faster on Chrome, much faster on image-heavy pages (for example, 6 seconds on Chrome, 1+ minutes on Firefox).

Is there anything I can do to improve this?

Tested with Firefox 136.0.2 and Chrome 134.0.6998.35.

This looks a little bit like [https://bugzilla.mozilla.org/show_bug.cgi?id=1889840 #1889840 will never use an entry in the image cache when loading an image top level that has a redirect] but I think that's referring to images with static URLs.

Asked by leon.stringer Duela 3 ordu

Last reply by leon.stringer Duela 2 ordu

browser can't access the clipboard and the shortcuts are not working

Hi, I am a new Firefox user. Since installing the browser, I have not been able to copy and paste data. I get the message:"Use shortcuts keys. Your browser can't access t… (read more)

Hi, I am a new Firefox user. Since installing the browser, I have not been able to copy and paste data. I get the message:"Use shortcuts keys. Your browser can't access the clipboard, so use these shortcuts: Ctrl+X, Ctrl+C, CTRL + V". Unfortunately, shortcuts do not work either. I checked also Copy: Ctrl+C or Ctrl+Insert (Mac: Command + C) Paste: Ctrl+V or Shift+Insert (Mac: Command + V) Cut: Ctrl+X or Shift+Delete (Mac: Command + X) but this is only for Mac. So nothing is working. What is the other option to make shortcuts available?

Thank you, Aneta

Asked by Koniczynka Duela 2 ordu